Read Our Arizona Resort Reviews

I checked into the wigwam after a terrible airbnb situation. After 6 Hours dealing with it, I was exhausted at almost midnight when I arrived to the Wigwam and was greeted by Jadyn. I couldn’t help but to unload as I checked in at how terrible my other experience was and how they treated me. Jadyn listened and for the first time that day/night I had felt welcome and in a safe place. She made sure to get us into a comfortable room and had Nathaniel assist us in getting settled in. Nathaniel was so empathetic and calming in bringing in everything we needed. I felt like I was asking so much in the middle of the night and no ask was to big even sharing his personal waters with me. I felt like Jadyn stayed up with me as I phoned her a few times through the night when I realized that I needed to extend the stay as my original trip was 5 nights. She made me feel like she was a friend that cared about me and its because she did care. I rested my head that night in the most beautiful room feeling supported by really awesome humans. I have always loved the wigwam but an employee like Jadyn doesn’t come along often and as fate would have it that was her first night back working the night shift and I truly needed her after my prior ordeal. She was the face of the establishment and represented them 20/10. Her and Nathaniel both continued to check in on me and do kind things for me specifically stating that they wanted me to get the welcome that the airbnb didn’t give me, its a long story but I needed their support more than I knew. My children had the best time with her surprises and we were having so much fun that I stopped in late to extend the stay, AGAIN! If it wasn’t for Jadyn I would have likely booked another airbnb simply for space reasons but the wigwam had me extend 3 times because of her. Don’t get me wrong everything there is excellent but I was sticking around because I felt so loved and safe. I wanted to point out Hayley at the wigwam bar who knew I wasn’t able to come to the bar and leave my kids alone and she pulled a few strings to get me the most delicious deserts and a well deserved margarita, Hayley, thank you! I never got to thank you but it meant so much to me. Please never change, Jadyn, Nathaniel & Hayley. Oh, and Chris too. Such a poised, kind, and sweet cabana guy who even ran and grabbed me an iced coffee from Starbucks when he was already off when I could have easily walked over there myself, but nope, iced coffee, wigwam pool, new friends, and core memories made. If you aren’t happy at the wigwam you aren’t at the wigwam because they make sure happiness is standard on every visit. I miss you guys already!

What a wonderful iconic resort! We stayed in one of the renovated rooms and it was wonderful. The food in the various restaurants was very good. We did not encounter any staff member that was not friendly and helpful. Ann at the front desk goes above and beyond providing excellent customer service. We will rdturn and can't wait to see the other upgrades planned for the resort. Thank you!

In general this resort deserves a 5 star rating - Impecable service - great amenities In particular - Nikki at the spa made my day! I’m still thinking about it - the best facial I’ve ever had and worth every cent - We live in Scottsdale and stayed here a couple of times - after this trip - it is now at least annual If not no annual - Thank you Nikki and to the WW Krewe!

We just returned from the Wigwam. We spent the evening listening to the Fabulous Keene Brothers play at the outside bar area. We enjoyed it so much. We try to attend whenever they are playing. Their music is truly fabulous. We hope you continue to have them play at your beautiful resort.